Job Vacancy: Operations Manager at Aventus Group
Position: Operations Manager
Aventus Group
Aventus Group is an international group of Fintech companies. We have been creating and developing our products on three continents for over 13 years.
About:
Currently, we are in search of an Operations Manager for one of our microfinance companies in Tanzania. Join Aventus Group and become an integral part of a large community of professionals shaping the Fintech landscape worldwide!
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Our ideal candidate:
- Proficiency in English at least upper intermediate level.
- Willingness to relocate to Tanzania.
- Deep understanding of collection processes (creating a strategy for managing problematic loans using technical collection tools, communication with IT teams, and external contractors for integration of technical solutions).
- Minimum 3 years of experience in a similar position.
- Clear understanding of the microfinance sector, PDL/installment product, and business management specifics.
- Successful experience in retail lending (microfinance institution or banking sector).
- Excellent business development skills and organizational strategy building.
- High level of responsibility and self-organization.
- Strong leadership and management skills.
- Experience in team development and motivation.
- Negotiation skills and ability to defend the business position.
Your responsibilities will include:
- Coordination with all stakeholders related to the company’s current operations (HQ, partners, etc.).
- Representing the company’s interests in the market, including regulatory authorities.
- Developing the company’s operational activities (blocks – Collection, Verification, Call-center, Telesales, HR).
- Monitoring operational and financial results relative to plans and budgets.
- Ensuring a high level of service for customers.
- Building and managing the team.
- Configuring the required infrastructure in areas such as Collection, Verification, Call-center, Telesales,
- Implementing operational systems, processes, and policies to support the organization’s mission and company goals.
- Operational reporting.
- Experience with Webitel is desirable.
If you are interested and are qualified for this role, kindly send your CV to: HRTanzania@aventusgroup.com indicate the position you are applying as Subject of the email by 15th Jan 2024.
Only shortlisted candidates will be contacted.
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